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Start by clicking on any option below...

Select by tapping on any option below...

Set up new accounts at new address

Set up new accounts at new address

OR

Set up new accounts & close accounts at old address

Set up new accounts & close accounts at old address

OR

Only close accounts at old address

Only close accounts at old address

You have selected to set up new accounts only. To also close any existing accounts You have selected to close old accounts only. To also open new accounts click here click here

Who are we?

Fast Connect is Australia’s leading connections service provider, helping people move home anywhere in Australia. We provide a free and simple service for customers who are moving home and wish to have one point of contact for all utility account set-ups, closures and transfers. It’s super easy, and takes a lot of stress out of moving house.

How does it work?

By completing the below application, your information is collected and securely sent to your selected retailer on your behalf to have electricity, gas, water, home phone, internet and Pay-TV accounts set up at your new address. You can select to have one utility account set up, or all. This is selected as you complete the application.
You can also request to close old accounts at your previous address at the same time.

Please review and verify, or edit, the below information provided. Please review and verify, or edit, the below information provided by your agent.

Cannot Proceed

This connection offer must be sent and independently accepted by the named applicant(s). As a business or unauthorised individual you cannot accept on behalf of any applicant(s).

Why can’t I proceed?

Under retail energy and other laws a retail energy customer must independently select and provide their Explicit Informed Consent to enter into a retail energy supply agreement. You cannot do this on their behalf or influence their product choices.

How can I proceed?

You should inform your client/customer that this connections offer must be sent to their digital device (phone &/or email). You can do this by editing the client/customer contact details (phone &/or email) and clicking on the “Send to Customer” button.

How does my client/customer proceed?

Upon receiving the connections offer your client/customer must then make their own on screen product selection, respond to any unanswered questions and provide their explicit informed consent and then press the SUBMIT button to send their connection(s) request to Fast Connect.

What if my client/customer needs help?

Should your client/customer wish to proceed but needs assistance in completing the digital form they should seek such assistance through an independent trusted source.

We connect your electricity, gas, water, internet, pay TV & phone. It makes moving home a breeze.
We connect your electricity, gas, water, internet, pay TV & phone. It makes moving home a breeze.